Welcome to the ALAMANI X SPORTS TRAINING platform. By using the app or the website, you agree to the following Terms and Conditions in full.
**The Service**
The platform provides remote sports training programs and fitness consultations, including: personalized training programs, nutrition plans, measurement tracking, and an exercise video library. All services are delivered exclusively through the app and website; no in-person services are provided.
Communication takes place within the times and channels specified for each package (weekly contact, three times a week, or daily except Fridays, depending on the subscribed package). These timeframes are an operational target and do not constitute a commitment to an immediate reply within minutes, and may be affected by exceptional operational circumstances.
The number of allowed adjustments to the training or nutrition schedule is determined by the subscribed package, as specified in each package's details at the time of subscription. Any adjustment request exceeding the limit specified for the package may be subject to additional fees or deferral to the next cycle.
**Health Disclaimer**
By using the platform, you acknowledge that you are medically fit to engage in physical exercise, and that consulting a physician before starting any training or nutrition program is your own responsibility. Content provided through the platform is general guidance and is not a substitute for individual medical advice. The company bears no responsibility for injuries or health complications resulting from following the programs provided. Stop exercising immediately if you feel any pain or dizziness.
The subscriber is responsible for fully disclosing any special health condition (hormonal disorders, chronic illnesses, or any other condition) at the time of registration or as it arises later. Failure to disclose releases the platform from any responsibility regarding the suitability of the program for that condition.
Physical results depend on factors beyond the coach's control, including the subscriber's commitment, individual health factors, and the body's response. The platform does not guarantee the achievement of any specific result or within any specific timeframe, under any circumstances.
**Subscriptions and Payment**
The service is offered through fixed-term subscriptions (1 month, 3 months, or 6 months) paid through a direct electronic payment gateway. **Subscriptions do not renew automatically** — access to the service ends automatically upon expiry of the paid period, and the subscriber must manually renew their subscription through the app or website to continue using the service. No refund is issued for the remaining period if the subscriber wishes to cancel early before the paid period ends.
More than one discount or promotional offer may not be combined within the same subscription transaction, unless expressly stated otherwise at the time the offer is activated.
**Technical Service Interruptions**
The platform is not responsible for any temporary interruption or delay in service resulting from technical failures, maintenance, or circumstances beyond its control (such as hosting provider or payment gateway outages). The platform will work to restore service as quickly as possible.
**Age and Minors**
Use of the platform is open to individuals aged 18 and above. A minor may subscribe with the explicit consent of a parent or legal guardian, who bears full responsibility for the minor's use of the platform and their ongoing supervision.
**Intellectual Property**
All content (training programs, video clips, nutrition plans) is the exclusive property of the company. Republishing, reselling, or attributing this content to others without written permission is prohibited.
**Account Suspension**
The company reserves the right to suspend or terminate your account in the event of a violation of these Terms. You may request the closure of your account at any time through in-app support.
**Amendments**
The company reserves the right to amend these Terms, as well as the features of future packages offered to new subscribers, at any time. Any future amendment does not affect the package features of current subscribers during their current, already-paid subscription period. Your continued use of the platform after amendments are published constitutes acceptance of them.
**Governing Law and Dispute Resolution**
These Terms are governed by the laws of the State of Kuwait, as the country of registration of the operating company, and the courts of the State of Kuwait shall have jurisdiction over any dispute arising from the use of the platform, unless the parties agree otherwise in writing.
